Skip to main content

As international travel undergoes a digital transformation, Australian travellers are being cautioned about a surge in fraudulent websites mimicking official government portals for electronic travel authorisations.

With the European Union’s upcoming European Travel Information and Authorisation System (ETIAS) and the United Kingdom’s recently implemented Electronic Travel Authorisation (ETA), scammers are exploiting the transition period to deceive unsuspecting tourists.

Although the ETIAS is not set to launch until 2026, over 100 unofficial websites have already been identified, posing as legitimate application portals.

These fraudulent sites often charge inflated fees—sometimes up to €60—for services that will officially cost €7. Some even collect sensitive personal and passport information, raising concerns about identity theft and financial fraud.

The European Border and Coast Guard Agency, Frontex, has issued warnings about these scams, emphasizing that the official ETIAS website is not yet accepting applications.

The UK introduced its ETA system for visa-exempt travellers, including Australians, on 8 January 2025.

The application process is straightforward, costing £16 and valid for two years or until the traveller’s passport expires.

However, the rollout has been accompanied by a proliferation of unofficial websites claiming to expedite the process or guarantee approval for higher fees. The UK Home Office advises travellers to apply only through the official government website or the UK ETA app to avoid falling victim to scams.

The move towards electronic travel authorisations is not limited to Europe and the UK. Countries like the United States, Canada, and Australia have implemented similar systems, such as the ESTA, eTA, and ETA, respectively. These systems aim to enhance border security and streamline the entry process for travellers.

However, the global shift has also created opportunities for cybercriminals to exploit travellers unfamiliar with the new requirements.

To safeguard against fraudulent websites and ensure a smooth travel experience, Australian travellers should use only official government channels and avoid third-party websites or services that promise expedited processing or guaranteed approval for additional fees.

It’s also wise to verify website URLs and consult trusted sources, such as official government advisories and resources, for the most accurate and up-to-date information.

As the international travel landscape evolves, staying informed and vigilant is crucial. By understanding the legitimate processes for obtaining electronic travel authorisations and recognising potential scams, Australian travellers can protect themselves and enjoy their journeys with peace of mind.

For more information on ETIAS and ETA requirements, visit the official European Union ETIAS website and the UK Government ETA page.