A newly released video (watch below) will help agents dispel common myths about guided travel while bringing to life the end-to-end premium experience Collette has been delivering for more than a century.
The video will also feature as part of a Collette University training module.
“We are consistently listening to the feedback of travel agents and their clients,” said Jaclyn Leibl-Cote, President and CEO of Collette.
“The modern traveller expects a seamless, worry-free travel experience with thoughtfully designed itineraries created by in-destination experts who truly understand what travellers want and go out of their way to deliver. That is exactly the premium experience that we offer.”
The video covers:
# Tour Development Philosophy: Designed for the Modern Traveller
Collette’s tour development teams are based in destination, with in-depth local knowledge that allows them to design unique experiences that go beyond the guidebook.
Collette leverages longstanding local relationships to develop distinctive cultural experiences and amplify buying power for unmatched value.
The result is culturally immersive itineraries, industry-best tour pacing, meaningful engagement with people and culture, and a standalone experience that reflects the expectations of today’s traveller.
# Cancellation Waiver: Peace of Mind, Built In
With Collette’s always-included Cancellation Waiver, travellers can cancel for any reason up to 24 hours before departure and receive a full refund (minus deposit) in their original form of payment – not a voucher – providing peace of mind throughout the booking process.
# Transportation Package: Simplifies the Journey from Start to Finish
Transportation packages include round-trip airfare, in-destination transfers and Collette’s signature home-to-airport Private Sedan Service, plus 24/7 emergency support, providing a seamless and simplified journey that means that travellers are never on their own.
# Financial Strength Allows for Traveller-Centric Decisions
Collette’s financial independence empowers the company to make decisions that put travellers first. This was evident when issuing cash refunds during times of crisis, when others couldn’t.
# Booking Assurance: Minimising Risk from the Start
Collette offers guaranteed departures which will never cancel due to low materialisation.
gocollette.com/travel-advisors.
