The results build on last year’s momentum with further notable improvements across revenue, operational efficiency and fleet expansion.
Profit after tax reached AED 685 million ($AU290 million), marking a 30 per cent increase year-on-year, driven by robust passenger demand and operational efficiencies.
Total revenue saw a 15 per cent rise compared to Q1 2024, supported by both passenger and cargo business.
Etihad continues to lead the region in passenger growth, carrying five million guests in Q1 2025 – a 16 per cent year-on-year increase – and maintaining strong momentum into Q2.
With nearly 20 million passengers carried over the last 12 months, Etihad is the fastest-growing airline in the region.
Customer satisfaction also reached a record high in Q1 2025, with scores improving by 20 per cent year-on-year.
Gains were recorded across key touchpoints, including check-in, boarding, inflight service, food and beverage, Wi-Fi and the updated website and mobile app.
The quarter also saw the launch of new lounge and inflight menus, alongside upgraded service standards.
The fleet continued to expand to support the guest experience. One additional A380 returned to service during the quarter, offering First Apartments and The Residence.
In April, Etihad took delivery of another A350-1000, with another Boeing 787 Dreamliner to follow. These new aircraft feature ultra-high-speed Wi-Fi and updated inflight entertainment systems.
“From continued refinements to our onboard offering to improved airport services and the debut of our A321LR with a market-leading narrowbody product, we’re raising the bar in every part of the journey,” said Antonoaldo Neves, Chief Executive Officer of Etihad Airways.
“We’re executing a clear strategy: grow sustainably, operate efficiently, and never lose focus on delivering remarkable experiences to our guests.”
