Armstrong returns to FCTG after an eight-year hiatus. During that time, she’s held senior executive roles at Elston, Woolworths Group and Harcourts International.
James Kavanagh, FCTG Global Leisure CEO, said Armstrong’s diversified external experience coupled with her knowledge of the organisation will bring a unique touch to the role.
“At Flight Centre, we really pride ourselves on having a ‘leave the key under the mat’ mindset when it comes to returning Flighties and Mel is someone we have welcomed back with open arms.
“Mel is a Flightie through and through, so she understands our culture; but I’m particularly excited to see the impact she has on our people pillar in the leisure business and the learnings she can bring from her time outside the organisation.
“Our people are our greatest asset, so finding the right person to step into this role was key and I’m incredibly confident in Mel’s ability to spearhead our people strategy as we look to invest in the employee experience this coming year.”
Ms Armstrong’s most recent role at FCTG was General Manager of GoldMind, a business she conceptualised to support organisations with cultural and learning needs.
“I left Flight Centre on a high after launching GoldMind and I’m thrilled to return to a future-focused company that encourages innovation, always with people at the centre – a vision I share in.
“It’s back to where the adventure began – I started my people and culture career here and I can’t wait to make an impact in this next chapter.”
Armstrong succeeds Allisa O’Connell who was recently appointed FCTG global Head of People and Culture.
