With an impressive 18-year tenure at Flight Centre Travel Group (FCTG), Rin brings to Travel Associates a legacy of transformational leadership, most recently as National Operations Leader for Flight Centre Luxury and Round the World Travel.
General Manager Rachel Kingswell said Rin’s appointment reflects the brand’s commitment to operational excellence and nurturing the next era of growth in the luxury space.
“Rin’s journey from top novice to national leader has been nothing short of extraordinary,” said Rachel.
“She’s consistently delivered exceptional commercial results, led Australia’s most profitable and improved teams, and driven performance globally – all while deeply investing in the people around her.
“What sets Rin apart is her unwavering passion for luxury, her innate understanding of what defines a high-touch experience and her ability to build cultures of excellence. Her leadership is a significant asset as we accelerate our vision for the brand.”
For Rin, stepping into the Travel Associates brand represents an exciting new chapter in her career, one that fuses her passion for service with her drive for performance.
“I’ve long admired the level of sophistication, integrity and personalisation that Travel Associates is known for,” said Rin. “To step into this role at such a pivotal point in the brand’s evolution is an honour.”
“I’m passionate about creating environments where our people feel empowered, valued and inspired – because when our people thrive, our clients experience something truly extraordinary.”
The appointment coincides with a broader structural transformation across Travel Associates’ operational leadership, with the introduction of two newly created Head of Operations roles to support growth across Australia and New Zealand.
“We’re entering a new chapter of refinement, innovation and elevated service,” Rachel added.
“With leaders like Rin at the helm, I’m confident we will continue to not only set the standard in luxury but redefine it as the luxury leaders.”
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