Instead of having to manually enter their passport details, customers can now use their mobile phone camera to instantly capture their passport details.
Jetstar is one of the few low-cost carriers in the Asia Pacific to offer the passport scanning feature.
The change has been made to reduce passport entry errors and will particularly save time for families and groups checking in.
Mobile passport scanning is available on most international routes from today – except for flights to and from Vietnam and flights departing from Fiji, Vanuatu and the Philippines due to local regulations.
Fewer steps
Jetstar has also reduced the number of steps on the app between starting check-in and issuing a boarding pass. Steps now include:
# Open the Jetstar app and choose to check-in for your international flight
# Confirm the health acknowledgement and dangerous goods requirements
# Scan your passport when prompted
# Add your mobile boarding pass to your phone. Apple Wallet and Google Wallet options are available.
From October 30, Jetstar customers will also be able to book an Uber Reserve directly through the Jetstar app, making airport transfers easier than ever.
“Our new passport scanning makes international check-in faster and easier, so customers can spend less time typing and more time getting excited for their trip,” said Jenn Armor, Jetstar’s Executive Manager, Customer.
“Travel should feel like a holiday from the moment you open our app. It is your go-to for everything from viewing your flight details and boarding pass to adding extra baggage or seats, all without digging through your email for an itinerary.”
https://www.jetstar.com/au/en/home
