Flight Centre Travel Group (FCTG) has announced the appointment of popular industry figure Rachel Kingswell to a newly created global role.
Currently General Manager of Travel Associates, Rachel becomes Global Head of Product, Luxury Brands.
The appointment is a pivotal step in FCTG’s ambition to double its global luxury travel business by 2032, with Ms Kingswell set to shape product strategy across the group’s luxury portfolio, including Travel Associates and Luxury Travel Collection.
Ms Kingswell will transition into the role once a successor for the Travel Associates GM position is appointed, with that search now underway.
Rachel has led Travel Associates as General Manager for five years, following a 25-year career with FCTG, eight of those years with Travel Associates.
Under her leadership, the brand delivered record years, won ‘Most Outstanding Agency’ at the 2024 National Travel Industry Awards, was named Most Trusted, loved and legendary service in the Finder Awards and emerged from the COVID-19 pandemic stronger than before.
“Rachel has done an exceptional job leading Travel Associates,” said Danielle Galloway, Global MD, Luxury & Independent Brands at FCTG.
“This new role gives her the chance to lean into an area of real expertise and I have no doubt she’ll continue to deliver fantastic outcomes for both Travel Associates and Luxury Travel Collection in the product space, as we work toward doubling our global luxury business by 2032.”
“Leading Travel Associates has been the greatest privilege of my career,” said Ms Kingswell.
“Everything we’ve built together – the record year, the awards, coming through COVID stronger than we went in – happened because of the calibre of our advisors and the relationships we’ve built across the supply chain.
“I’m taking all of that with me into this new role and I couldn’t be more excited to help shape where our luxury brands go next as we work toward FCTG’s global ambition.”
